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Weve noticed a jump of interest in e-commerce among our clients here at Bizsoft. We know that ecommerce is incorporated into almost every business overseas, but why is South Africa slow to take to shopping online. It is clear that incorporating ecommerce software is unavoidable as all businesses either transition to primarily an ecommerce store or both, ecommerce and physical premises. With a backing from the South African media giant, Naspers, Konga is now a major player in the e-commerce space. Its customers use pre-built website templates anddrag and drop elements to create web pages. With an ecommerce platform, customers can make purchases 24/7. As the Covid-19 pandemic subsides and shoppers return to malls and physical stores, the sharp spike in e-commerce growth we witnessed in . . It eliminates the need to stand in queues or being put on hold for eternity. More people are enjoying the convenience of online shopping and expecting high quality user experiences. Conversely, in spite of the benefits that have been commonly and widely reported, there are minimal adoption and use of e-commerce by South African businesses, specifically, in the retail sector. You need to seek help from forums or ask developers for help. Your site will smash out of the limitations of readymade applications which others are using. E-commerce reduces the paper work. So, the staffing expense is also manageable. Just in 2020, the country's average eCommerce spend in the first half of the year increased by 30% compared to the year before. In 2019, Deloitte Africa estimated a 13% growth in online sales. Even start-ups that begin by operating from a living room or garage typically find they need suitable, off-site storage within a short period. There is no perfect choice. Bespoke software is purely customized. Africa has several technological advantages that can facilitate e-commerce. eCommerce store front is easy to maintain. Open Source which means you can download the software for free. So, if your company is eager to be online for the next generation of consumers, it is easy to start an online retail store for as little as . E-commerce marketing includes using Google Adwords to promote an e-commerce store. Until recently, however, customers went offline to purchase their products. 6 Clever (and Simple) Under-Bed Storage Ideas, How to Move a Wine Collection in South Africa, Wynberg/Sandton Flexi Offices: Ideal Office Space for Entrepreneurs, Kraaifontein Self-Storage: Reviews and a Tour of Our Facility, How Small Online Businesses Can Simplify Logistics in South Africa, secure, strategically located storage facilities near key population centres across South Africa, storage units in a wide range of sizes so you dont have to pay for more space than you need, easy access to storage units, any time during business hours or after hours by arrangement, flexible terms with no need to commit to a long contract. The eCommerce net sales of the top 100 South African online stores accounted for about US$909 million in 2020. Lockdowns and regulations surrounding the Coronavirus spurred customers to online sales. Besides the obvious requirement for reliable internet connectivity, e-commerce requires secure payments gateways, reliable shipping & postal services and an effective customs and excise service. Customers can order goods online and reach customer care at their convenience. Why? E-commerce payment methods available in South Africa. What Can Fit in a 16 m2 Self-Storage Unit? This additional advantage can be a leaning point for ecommerce businesses. In 2014, Naspers, which has a 50% stake in Konga, invested US $50 million in the online store. Includes what a company needs to know to take advantage of e-commerce in the local market and . Add-ons are expensive and some require recurring billing. Before we delve into the importance of ecommerce software lets appreciate why ecommerce is becoming exceedingly popular in South Africa and across the globe. Let's explore the advantages of Ecommerce for businesses. At XtraSpace, we dont offer expert advice on e-commerce in South Africa. (Schneider, 2010) Electronic commerce can increase productivity for consumers. . Exorbitant data prices make it difficult for the average South African to regularly shop online, as it adds to the final out-of-pocket expense. Grocery stores place sugary snacks and drinks in the checkout line as a way to encourage impulsive purchases. The customer base is every business's main concern, online or off. The South African Reserve Bank (SARB) can't track these sorts of transactions. South Africa's eCommerce sector is rapidly growing now more than it has ever before. E-commerce improves the brand image of the company. South Africa - Blue Sky Publications (Pty) Ltd T/A TheSouthAfrican Number: 2005/028472/07. Advantage of e-commerce #2: Increase efficiency and lower your costs An e-commerce solution lets you take your business online this includes order entry, client information provision, and customer service. By automating your business processes, you can cut down on costs and make your processes more efficient. 2) Site crash. Trac-Tech - Best Biometric Security Products, A Content Manager is Vital Business Recognition, The Best Websites Build Your Online Presence, The Importance of Dynamic Web Page Design, Spaceacre Stands Out as the Top Web Developer, Affordable Web Design Services in South Africa, A Dynamic Web Design is Just a Few Clicks Away, Components of an Effective Website for a Beautiful Web Design. The opportunities for innovation online are beyond exciting. Technology is churning out many exciting opportunities that are making it easy and convenient for sellers and buyers to carry out their transactions online. Potential income 24/7, Advantages and disadvantages of an e-commerce. Using E-commerce for the Growth of Your Business. Online retailers need less space they can run an ecommerce site out of a garage and use dropshipping to avoid a warehouse . Also, its easy to target consumers via social media and search engine advertising. Analytics and customer tracking are useful features available online for your store. Its a plugin for WordPress that will turn your WordPress website into apowerful online store. Ecommerce Software eliminates these headaches and the accompanying loses to the business. In addition, there is the added benefit of incorporating social icons onto the platform in order to encourage users to engage on the businesses social media platforms. Statistics have shown that annually, one in every five small eCommerce businesses falls victim to fraudsters and more than 60 percent of those impacted of them end up closing down within six months. Of course, they are also leveraging on the other benefits provided by an online presence. It gives small businesses the opportunity to compete against much bigger players not just locally, but nationally and internationally too. Let's dive deeper into the advantages of e-commerce. With ecommerce stores, South African Entrepreneurs are saving on one of the biggest cost overheads. User Friendly Interface. PrestaShop is a locally hosted platform that is free to use. Groceries saw an increase of 54 percent from 2019, driven by the pandemic and lockdown restrictions. Crowd sourced support is easily available due to the thousands of people using this platform. Alternative Solutions for Business Operations. 8.1 Toys, Hobby & DIY 8.2 Furniture 8.3 Food & Personal Care 8.4 Fashion 8.5 Electronics & Media 9. You can take your business international from the comfort of your home office. If the full potential of the e-commerce sector can be harnessed, it can have a positive impact on the economy. For additional features you would need a professional developer, Made to be integrated to popular accounting and CRM software, Meant for big budget, national and multinational eCommerce store owners. Although it may seem like a sure thing, the e-commerce industry has a high risk of failure. Traditional, brick and motor inventory management is accused of all these issues; and right so. This software eliminates the need for the manager to have any technical knowledge. and supported by already established platforms. What Does E-commerce Growth in South Africa Look Like? Basic features are free, but extensions can be expensive. No matter where in the world you are you can be making money at any time of the day. Efficient: E-commerce has the advantage of being efficient. Low Costs Opening a store is expensive. Alternative payment methods. that adopt e-commerce outperform those that do not, because of the catalytic effect of e-commerce on business skills. 1. Advantages of e-commerce The perceived downside of e-commerce includes sometimes limited customer service, consumers not being able to see or touch a product prior to purchase, and the wait time for product shipping. Despite the massive growth, online shopping still only accounts for 2% of South Africa's total retail spend. It is found that ecommerce stores help to reduce operational cost by more than 60%. Contact Bizsoft and start a conversation to develop your own software and take advantage of South Africas e-commerce boom. E-commerce increases the productivity of organizations. DUBLIN, December 29, 2021--The "South Africa E-Commerce Market Size, Forecast 2022-2027, Industry Trends, Share, Growth, Impact of COVID-19, Opportunity Company Analysis" report has been added to . We are expert eCommerce website builders. The advantages are:- Reach & attract new customers E business provides you an opportunity to reach more and new customers. Resources are used efficiently since most of the business services are automated. You have to pay rent, furnish the space, get the equipment you need, and hire employees to work in it. The findings indicate that e-commerce benefits are, by and large, limited to improvements in intra- and interorganizational communications. A new study from Business Insider shows the value of SAs online retail has doubled in two years. We are a part of a growing and connected online market. Especially as online sales grow, it's imperative to manage inventory in a way that's scalable and cost-effective. The first item has been taken care of - multinational e-commerce portals already exist and only require integration with a domestic payments system. Cara Helene is a freelance writer, digital marketer and editor. It offers both specific opportunities and challenges. As a result, it has been difficult to tell what the e-commerce adoption is like in the other parts of sub . Shopify is a commerce platform that allows anyone toset up an online storeand sell their products. When online, a business doesn't have to worry about getting the best property in town, people from around the world have access to their products and can come back at anytime. Lower operation costs make it possible for many ecommerce sellers to beat out brick-and-mortar prices. Copyright 2014 - 2021 Designerworks pty ltd. | All Rights Reserved, 5 of the best e-Commerce platforms in South Africa, 4 Reasons why your Small Business needs a Website, Massive selection of themes for your website (free and paid), Easy to move your website to another host, Allows for extensions and integrations through plugins, Large community of developers supporting the platform. Below we outline some of the top challenges. Online shopping is beneficial to small businesses and consumers. Credit cards are still quite uncommon. In South Africa, the travel and tourism industry dates back to 1906, when South African . They provide credit and . Easy to use and set up with little-no coding skills, Website hosting is included in their monthly fee, In order to sell products, you have to pay a cost of around $18, Does not support third party payment providers, Moving your website to another host is not easy. Most physical stores are open from 09:00 am to 09:00 pm. As such, these informed businesses are endeavouring to complement their physical presence with an online presence. It prints the labels, calculates sales taxes and sends notification emails to the buyer instantly, as well as updating the buyer on the status of their shipment. You can incorporate your changes with ease, and well help you do it. Also, customizing your online shop requires specialised programming skills. By the year 2020, e-commerce sales in the U.S. alone are expected to rise to 17 percent, to approximately $494,540,000. Established in 1999, South Africa's online store Bidorbuy is one of the oldest online marketplaces in Africa. First, e-commerce is convenient. This is 14% less than the global average. Electronic commerce through internet enables the customers to choose a product or service of their choice from any vendor anywhere in the world. Online shopping is beneficial to small businesses and consumers. Electronic Commerce or E-commerce is the selling and buying of goods or services over the Internet, It offers faster buying/selling procedure, as well as it is easy to find the products, It presents buying/selling 24/7, More services reach to the customers easily, and there are no theoretical geographic limitations.. E-commerce offers low operational costs and better . If the full potential of the e-commerce sector can be harnessed, it can have a positive impact on the economy. Have you ever browsed a store and found something new and so perfect for you? Dont forget your site must provide information about you and your values. Globally, e-commerce is booming. Business Insider cites FNB reporting a 30% growth rate in the first half of the year compared to 2019. Joburg | Cape Town | REDMOND, Wash., Nov. 6, 2001 Like many companies, Wilson Supply made its product information available to customers online. Product information is readily available, so its easy to make product comparisons. According to research conducted by Mobicred, SAs largest digital credit facility, the growth was in adoption rates and product selection. Granted, the platform doesnt fulfill every single task however integration with leading providers makes it possible to run the online store seamlessly without jockeying between multitudes of services required to run the business. is purely customized. The causes to the limited adoption of e-commerce in South Africa are not known. E-Commerce Advantages for Businesses. This software is bound to enhance efficiency and accuracy of this process. In general ecommerce software allows you to put everything that you need to run your online store on one platform. Magento is a really powerful and highly customizable platform where a skilled programmer is needed for the setup and maintenance. Going virtual is profitable since you will not have to own a physical store to sell your products. Advantages of e Commerce #1 - Make Money Around the Clock. E-Commerce has been in a state of perpetual growth all around the globe: North America, Europe and the U.K, as well as the APAC and LATAM regions are. Since no physical storefront is needed, the costs related to maintenance, bills, rent, etc., is not applicable. E-commerce helps organization to provide better customer services. Gone are the expenses of renting shop space. Business owners sometimes spend a lot of resources meeting business needs and this eats into profits. E-commerce allows businesses to be interconnected and share information. Lower costs By eliminating the need for a physical storefront, the company's fixed expenditures are reduced. Various digital payments are becoming more widespread in African countries, which is certainly a key aspect for e-commerce. Products are often cheaper online because retailers transfer their reduced expenses down the supply chain. With built-in SEO and easy optimisation, businesses are finding it increasingly easy to rank highly in organic search engines like Google. The setup of the hardware and the software, the training cost of employees, the constant maintenance and upkeep are all quite expensive. The number 1 reason and always will be. Moreover, the South African e-commerce platform is the most popular fashion shopping app. Relatively easy to set up with little to no coding skills, Supports online and offline retail points. If you need help with setting up an e-Commerce website, feel free to send us a message below. Consumers across all age groups have adopted e-commerce because its so simple. Such a small word site crash but has the ability to put a whole business down within a few seconds. When shopping online, customers enjoy shopping when they want, where they want, and paying how they want due to the various payment methods available to online stores. In the modern, fast moving society that we live in today the number of South Africans who shop online has seen a massive increase due to the rapidly improving accessibility and people are becoming more accustomed to shopping online. Each platform has its own advantages and disadvantages, we cover the most popular, user-friendly e-commerce platforms used today, as well as their pros and cons, and other key details that will help you choose the right option when selecting an eCommerce platform for your online store. South African online sales increased by 66% from 2019 to 2020 to more than $1.8 billion (ZAR30 billion). Since then, South Africa has seen a higher increase than they predicted, tipping R42 billion in sales in 2021. Shopping From Home If you shop online, you won't need to spend your weekends or evenings driving to different stores to run errands. Merchants can also sell their products in personwithShopify POS all you have to do is just pay the monthly fee, drag and drop elements and you good to go with selling your goods online thats how simple it is. Online shopping is beneficial to small businesses and consumers. It is introducing efficiency, greater customer satisfaction, and lower operational costs. Store web pages have fast response and loading times. We wanted to share with you some ways and advantages of e-commerce that will enhance the growth of your business. This, in turn, enhances the online visibility of South Africas businesses and enhances lower customer acquisition costs. Decisions can be made quicker and the consumer is more informed. However, we do offer ideal, affordable storage for e-commerce businesses, in Gauteng, KwaZulu-Natal and the Western Cape. Quality Service: Internet banking has improved the service quality to customers. You can develop a custom online shop, which may include tailor-made manufacturing facilities and seamlessly integrate with your accounting or ERP system. Advantages of E-commerce. E-commerce in South Africa is unique in some ways. This is advantageous to both the business and its customers. Integration with popular email platforms also makes it easy and affordable to manage customer communications. Advantages of Electronic Commerce The greatest and the most important advantage of e-commerce, is that it enables a business concern or individual to reach the global market. New online stores, such as Checkers Sixty60, launched. Despite the massive growth, online shopping still only accounts for 2% of South Africa's total retail spend. Second, e-commerce allows companies to reach a much wider audience. This allows you to focus even more on user friendliness and stay ahead of the competition with improved efficiency. Payment Mode - South Africa E-Commerce Market. A new study from Business Insider shows the value of SAs online retail has doubled in two years. A major disadvantage of e-commerce is putting a stop to buying capabilities because of a site crash. Bizsoft is Here for You! Fashion business houses display their products on e-commerce websites and social networking. Stand-alone retail stores find it difficult to compete with online shops when it comes to prices of products, this is mainly because of additional running costs and capital needed to setup and operate a physical store. Are You Taking Advantage of the E-commerce Growth in South Africa? Address: Regus Business Centre 1st Floor, Block B, North Park . More strategic benefits relating to market access . For operating an outlet, there are huge expenses in terms of rent, utilities, various bills, and staff salaries. E-commerce makes it easier for start-ups to do business and grow. BIDORBUY . This increase was greatly influenced by the lockdown that was implemented in March 2020 and the COVID restrictions that were put . However, they are among the most important for new e-commerce businesses to overcome. It is also allowing business owners to calculate taxes, remove or add products and add everything else necessary to manage their websites and fulfil orders. These benefits of ecommerce will help you determine if starting an online store is right for you. The amount of online stores available in South Africa is much less than what is available overseas. Advantages and Disadvantages of E-Commerce Businesses Many smaller consumer businesses rely on e-commerce completely to sell their products. 1. Your company cant lose out. Ecommerce software is revolutionising all of these. Greater marketing opportunities and overall efficiency in the performance and operations of the business. Things to consider when hiring, Key Elements to Consider When Having a Website Designed, Good email etiquette - helping to stop junk mail and viruses, SpaceBuilder a web based E-Business suite, SA Internet access grows, but only for the haves, HTML website design vs Dynamic web design, Proper ecommerce shopping cart facilities help build client trust, Launch of the new Palm Springs Cape Town Flash website, Web design, web hosting, domain registration, 10 things you should do to improve every Windows PC. Visit the SovTech blog for more insightful content, Clutch Recognises SovTech Among South Africas Top B2B Companies for, Ways Your Software Project Can Fail And How to, hello@sovtech.co.za As there are many add-ons to choose from, you could run into security problems if youre not careful. The top e-Commerce product category in South Africa behind data and airtime is clothing and apparel followed by online entertainment. Investing becomes easier with lower risks involved. If the full potential of the e-commerce sector can be harnessed, it can have a positive impact on the economy. It is no understatement to say that ecommerce software in South Africa is set to revolutionize businesses in South Africa if incorporated into business models. Setting up a shopping website is easy and affordable compared to setting up and operating a physical shop. One of the major challenges facing African e-commerce is the high cost of internet services, which makes online shopping considerably less affordable. . Disadvantages of E-Commerce. If the customers cannot find what they want and find it fast they are likely to search elsewhere or look for alternative ways of getting what they need, this is bad for business. Possible developments like drone-based deliveries and improvements to infrastructure in dense population centres could pave the way for much faster e-commerce growth. Electronic commerce or e-commerce has changed the traditional way we do business by enabling a presence in the global market. When someone is bored and waiting for their turn, comfort foods and entertainment options become a top priority. With ecommerce software, browsing for specific services and products is becoming fast and easy, a simple and easy purchasing experience with your brand and efficient delivery of the product purchased online will encourage customers to give your business positive reviews, allowing more users to visit your online store.

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